Effective Date: January 1, 2026
Website: momentagifts.shop
Contact: contact@momentagifts.shop

1. General

By placing an order on momentagifts.shop, you agree to provide current, complete, and accurate billing and account information.

You agree that:

• All payment information submitted is truthful and authorized
• You are legally permitted to use the selected payment method
• You authorize Momenta Gifts to charge your payment method for the total amount shown at checkout

We reserve the right to refuse or cancel any order at our sole discretion.

2. Pricing & Currency

All prices displayed on momentagifts.shop are listed in USD (United States Dollars).

Prices are subject to change at any time without prior notice.

The final amount charged will be clearly displayed at checkout before payment is completed.

3. Order Confirmation

After placing an order, you will receive an email confirmation.

This confirmation does not guarantee acceptance of the order.
We reserve the right to:

• Cancel orders due to suspected fraud
• Cancel orders due to pricing errors
• Cancel orders due to product availability issues

If your order is cancelled after payment, a full refund will be issued to the original payment method.

4. Fraud Prevention & Verification

To protect customers and prevent fraudulent transactions, we use automated fraud detection systems.

Orders may be delayed, cancelled, or require verification if:

• Billing and shipping addresses do not match
• Multiple failed payment attempts occur
• The transaction is flagged as high risk

If verification is required, we may request additional documentation before processing the order.

5. Chargebacks & Payment Disputes

If a chargeback or payment dispute is initiated without first contacting customer support:

• We reserve the right to provide order, tracking, and delivery confirmation to the payment provider
• Abuse of chargeback procedures may result in account restrictions

We strongly encourage customers to contact us at contact@momentagifts.shop before filing any dispute so we can resolve the issue directly.

6. Billing Errors

If you believe you were charged incorrectly, contact us within 7 days of the transaction.

We will investigate and resolve legitimate billing errors promptly.

Business Information

Business Name: Momenta Gifts
Legal Entity / Owner: Altrel LLC
Business Registration Number: 7366430
Business Address: 8th Green St, Dover, Delaware 19901, United States
Business Email: contact@momentagifts.shop
Business Phone: +1 302-244-7107
Customer Service Hours: Monday to Friday, 9:00 AM – 10:00 PM
(GMT-08:00) Pacific Time (US & Canada)